Privacy Policy
Your privacy matters. See how I protect your contact details and keep any sensitive information shared during the treatment safe and confidential.
At BAREFOOT HOLISTICS (ABN 63 649 147 360), I am committed to safeguarding your privacy and ensuring the confidentiality of all personal and sensitive information. This policy outlines how I manage both treatment-related information and any personal contact information you may provide.
I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Commonwealth) – the Privacy Act. The APPs govern the way in which I collect, use, disclose, store, secure and dispose of your personal information. A copy of these principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Commonwealth) – the Privacy Act. The APPs govern the way in which I collect, use, disclose, store, secure and dispose of your personal information. A copy of these principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is personal information?
Personal information is any information or opinion that identifies or could identify you, such as your name, address, email address, phone number and/or other identifying details.
I collect personal information in various ways, including through online appointments, phone calls, emails, social media, my website (www.barefootholistics.com.au), media and publications, publicly available sources and third parties. Please note that I do not guarantee the privacy policies of third-party websites or links.
I collect your personal information to provide reflexology services, communicate with you and for marketing purposes. You can opt out of marketing communications at any time by clicking the "unsubscribe" link or by contacting me directly via email.
When I collect personal information, I will, where appropriate, explain why I am collecting it and how I plan to use it.
I collect personal information in various ways, including through online appointments, phone calls, emails, social media, my website (www.barefootholistics.com.au), media and publications, publicly available sources and third parties. Please note that I do not guarantee the privacy policies of third-party websites or links.
I collect your personal information to provide reflexology services, communicate with you and for marketing purposes. You can opt out of marketing communications at any time by clicking the "unsubscribe" link or by contacting me directly via email.
When I collect personal information, I will, where appropriate, explain why I am collecting it and how I plan to use it.
What is sensitive information?
Sensitive information includes details about your health, or other personal information that is considered more private under the Privacy Act.
I will only use sensitive information to support your treatment and wellbeing. It will be kept private and used solely for this purpose. It will only be shared with your consent or, in exceptional circumstances, when required by law to protect you or others.
I will only use sensitive information to support your treatment and wellbeing. It will be kept private and used solely for this purpose. It will only be shared with your consent or, in exceptional circumstances, when required by law to protect you or others.
Collection of information
I collect personal and sensitive information through intake forms, consultations and during treatments to provide you with the best reflexology services. This may include health history, contact details and preferences.
Additionally, I may collect your contact details and marketing-related preferences such as your interest in special offers, wellbeing tips and reflexology news (e.g. your email address for newsletters, loyalty programs or event invitations), but only if you choose to opt-in for this information.
Additionally, I may collect your contact details and marketing-related preferences such as your interest in special offers, wellbeing tips and reflexology news (e.g. your email address for newsletters, loyalty programs or event invitations), but only if you choose to opt-in for this information.
Storage of information
All information, both sensitive and marketing-related, is stored securely. Paper records are kept in a locked location. Digital records are stored in password-protected systems with encryption to prevent unauthorised access.
Use of information
- For Reflexology Services: The personal and health-related information you provide is used exclusively to tailor reflexology treatments, monitor your progress and ensure your safety during treatments. I may contact you after your treatment with a follow-up to check how you have responded to the session, or to provide additional information that may support your treatment or overall wellbeing. From time to time, I may also contact you to inform you of significant service changes.
- For Marketing Communications: With your explicit consent, I may use your contact details (e.g. email address or phone number) to send you information about special offers, wellbeing tips, reflexology news, events and other relevant updates. You will only receive these communications if you have opted in. I will not send marketing communications without your consent.
Marketing consent
I respect your control over your personal information. You will only receive marketing communications if you have explicitly opted in to receive them. You can choose to receive newsletters, special offers or reflexology news at the time of booking or when filling out the intake form.
- Opting out: If you no longer wish to receive marketing communications, you can easily opt-out at any time. Simply click the "unsubscribe" link included in my emails or contact me directly at toria@barefootholistics.com.au to update your preferences.
- Third-party marketing: I will never share your marketing information with third parties for their own marketing purposes without your explicit consent. Any marketing communication you receive from me will be related solely to my services through Barefoot Holistics.
Confidentiality
I take confidentiality seriously. Your sensitive personal information, including health-related data, will not be shared with any third party without your explicit consent, except when required by law (e.g. in cases of medical emergencies or legal obligations). This applies to both your treatment information and marketing preferences.
Access to information
You have the right to access, review and update the personal information I hold about you, including your marketing preferences. If you would like to view or correct your information, or if you wish to change your marketing consent preferences, please contact me at toria@barefootholistics.com.au. To ensure your privacy, I may ask for identification before releasing the requested information.
Data retention
I retain personal information only for as long as it is necessary to provide reflexology services, for marketing communications (if you have opted in) and in accordance with regulatory requirements. When your personal information is no longer needed for the purpose it was collected, I will take reasonable steps to destroy or permanently de-identify it. However, most personal information will be stored in client files and kept for a minimum of 7 years.
Third-party services
In cases where I use third-party platforms (e.g. email marketing services) to send communications or manage your marketing preferences, I ensure that these services comply with data protection and privacy laws. Your information will never be sold or shared for marketing purposes outside of Barefoot Holistics.
Maintaining the quality of your information
I want to make sure your personal information is accurate and up-to-date. If you notice any changes or inaccuracies, please let me know as soon as possible so I can update my records and keep providing you with the best services.
Policy updates
This policy may be updated from time to time. Any changes will be posted on my website, and the updated policy will be effective from the date of publication.
Privacy Policy complaints and enquiries
If you have any queries or complaints about this Privacy Policy please contact Toria Macgregor at:
Barefoot Holistics
PO Box 5600
Albany 6332
toria@barefootholistics.com.au
(+61) 0477 069 164
Barefoot Holistics
PO Box 5600
Albany 6332
toria@barefootholistics.com.au
(+61) 0477 069 164
